Hosting and Support

Ameravant provides a powerful, worry free hosting/support policy for our clients. 

Website Hosting & Support

We empower our clients to actively manage their content with lifetime support and training. Our client relationships are our first priority and we take pride that our clients count on us for unparalleled customer service.

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Our liberal support policy includes:

    • Email, Live Chat and Ticket support: 9:00am - 5:00pm PST M-F, [email protected] Have a question? We're here to answer and help! 
    • Phone Support: (805) 456-6014 9:00am - 5:00pm PST M-F (if we don't pick up. leave a message -- we'll get back to you!)
    • One hour of training per year: live screen share or office visits available
    • Minor content updates to your site that take us less than a few minutes to execute
    • Monitoring service that pings your website every 15 minutes. If your website goes offline for any reason, 3 staff at Ameravant will receive notice and address the issue immediately.
    • All necessary Security and Feature upgrades to your website
    • Implementation of 3rd party scripts into your website. You must provide the scripts
    • Emergency support after hours or weekends (Emergency Support may be a billable event, depending on the type of support. Ameravant staff will let you know if your emergency support is billable or covered under your Support Policy.)
    • Online User Guide access: Tutorials with step-by-steps instructions on how to manage content in your site:

    Ameravant offers a full-service menu of content management and digital marketing services. If you prefer that we manage your content for us, or manage anything you don't see listed in our support policy let us know and we will be happy to give you a quote!

    Join the Ameravant Family and Make Your Web "Home" with Us!